物流政策
Shipping
TempoKidsEyewear.com offers Ground, Priority (2-3 days), or Expedited Shipping(1-2 days). We offer free ground shipping on all orders within the United States to retail customers.
Orders requiring optical lenses are typically processed within 3-4 business days of being placed. Delivery times will vary based on the shipping method you choose and the destination of your order.
We currently ship to every country on earth with the exception of those prohibited by US law. International shipping fees are calculated based on the weight and size of your order, as well as the shipping destination. Please note that delivery times are estimates and may vary due to external factors such as weather and postal delays. International shipping services are non-refundable.
Please note that for all international orders, customers are responsible for any duties, fees, and taxes applicable in their home country. These charges are not included in the purchase price or shipping costs and are the sole responsibility of the customer. We advise checking with your local customs office for more information on these charges.
We are not responsible for lost or stolen packages, or packages delayed by the carrier. If you have not received your package within the expected delivery time, please contact us at support@tempokidseyewear.com and we will assist you in tracking your package.
We highly encourage all customers to purchase Route order protection when placing their order. Route provides an additional layer of protection for your package, covering lost, stolen, or damaged items. To learn more about Route, please visit their website at https://www.route.com/.